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Dell Laptop Is Not Charging- Run Driver Easy

Posted by admin, 31 OCT

Many Dell users are complaining that their laptop battery is not charging or AC adapter is not supporting. The charging indicator on the laptop says it is not charging even when there’s an AC adapter connecting to their device. Well, there could be any reason for the battery issue; it could be a torn wire, unsuitable power socket, driver issue or any other technical bug. Diagnose the exact problem and get rid of the problem. Ask the experts for their advice and get it fixed in less time. The team will run a test on your laptop to determine the cause so they would render you genuine and reliable solutions.

Here you can follow the steps to fix the problem yourself-

Solution 1: try to reconnect your charging cable

  1. Power off your device, unplug the AC adapter.
  2. Remove the battery; some laptop has easy access to their battery and some has a really complicated path.
  3. Press the power button on your laptop for a half minute and release the power button.
  4. Now, place your battery back and the AC adapter to your Acer machine.
  5. Turn on your laptop like you normally do and check if the issue resolved.

Solution 2: Plug the charger to a power socket

Maybe your laptop is not charging because you connecting your laptop cable to a surge protector. Try to connect the cable to direct wall power socket. Start your laptop and see if the problem resolved. if this doesn’t fix the problem change the cable and see if it make any changes.

Solution 3: Reinstall your battery driver

The problem can also occur when you’re using an outdated battery driver. Update your battery driver and see if this fixes your problem.

First uninstall your battery driver, to do so you can download and install Driver Easy. This will help you to uninstall the battery driver easily. You can use the Driver easy to update the driver. It manages to find you the correct driver that suits your system requirements.

  1. Launch the Driver Easy; navigate to the Tools from the left column.
  2. Click on Driver Uninstall from the same side.
  3. Click twice on System Drivers and then batteries. Now select Microsoft ACPI-Compliant Control Method Battery. After that tap on the Uninstall button and the driver will automatically start deleting.
  4. Now, close the driver and restart your device.

If none of the issues resolved your problem, kindly contact our experts and avail our service, we have the best technicians at Dell Repair Service Center so you don’t need to worry once you reached us. Our great technicians will resolve all your pertaining issues. Dial our number and let our executives know your problem. Alternatively, you can connect us through our online services such as email or live chat support.

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